FAQ
We Are Here To Help You With Any Questions You May Have
When you hire with Baby Kids Bali, you get less hassle, less travel, better products, and better service. We want you and your family to be able to relax and enjoy your vacation in Bali, so we’re here to help.
If you find an identical product offered for hire at a lower price from one of our competitors, we will not only match that price, but we will beat it by 10%.
Absolutely! Our baby and children’s equipment fulfils strict safety standards, is in excellent condition, and through a comprehensive cleaning and sterilisation process after each hiring.
We have no minimum hire periods. Please specify the period for which you desire to rent the things, and you will be invoiced accordingly.
Please keep in mind that any early returns made at your own discretion after the start of the rental period will not be eligible for a reimbursement.
No, you do not need to register in order to inquire or hire from our website. Simply input your information at the checkout, or send an email to info@balibabyhire.com to inquire before booking. All emails are responded to within 48 hours.
Yes, you can, and we will try our best to find you a babysitter at such short notice. However, it is recommended that you schedule this service in advance because they typically sell out months in advance.
Yes, if necessary, our delivery personnel will install the car seat for you. Alternatively, if you schedule a trip with us, we will install your car seat at the start of your tour.
Depending on your arrival time, we can have all goods delivered and set up for you, assuming your hotel or villa allows it. Alternatively, our driver will meet you in the lobby of your hotel or villa at the time and day you specify and that we confirm at the time of booking.
Delivery fees apply and vary by location. Please see the fees for each location listed below. Our Terms and Conditions also include delivery charges. Delivery costs will be confirmed at the time of confirmation.
The delivery expenses are mentioned below (the price listed below covers pick up as well);
- Tuban, Kuta, Legian : $5.00
- Airport: $7.00
- Seminyak, Jimbaran: $10.00
- Sanur, Nusa Dua, Kerobokan, Petitenget, Umalas: $15.00
- Canggu, Tanah Lot, Uluwatu: $20.00
- Ubud: $25.00
- Note: Areas north of Ubud an additional $5.00 will apply
- Candi Dasa: $35.00
- Other areas on request
Other regions are available upon request.
You have the right to terminate or alter your hire agreement, and the following refund criteria apply:
Cancellation more than 7 days before delivery: full refund.
Cancellation between 7 and 3 days before delivery: 50% return
Cancellation between 1 and 2 days before delivery: 25% refund
Cancellation on the day of the event will result in a 0% refund.
Please keep in mind that any early returns made at your own discretion after the start of the rental period will not be eligible for a reimbursement. Cancellations must be made in writing to Bali Baby Hire at info@balibabyhire.com, and will be confirmed through written confirmation email.
You certainly can. Please notify us at the time of booking, and we will supply you with the conversion rate and amount due in the currency of your choice.
Yes. All prices quoted include all applicable taxes.
We recommend booking your day trips before you arrive in Bali to ensure that one of our drivers and a car seat are available for your tour. We do get booked up, especially during peak seasons.